Shipping Policy
Colebrook · Last updated October 2026
Delivery areas
We offer free tracked shipping on every order within the United States. We do not currently ship outside the US, and we cannot ship to freight forwarders.
Order tracking
Use the tracking link in your shipping email to follow your package. If it has not arrived within the estimated window, contact us and we will trace it or send a replacement.
Changing your address
Need to change your shipping address? Contact [email protected] as soon as you can — we can update it any time before the package ships.
Dispatch times
Orders are processed and shipped within one business day (Mon–Fri, excluding federal holidays). Orders placed at the weekend ship the next business day.
Estimated delivery
Estimated delivery is 5-8 business days from shipment. You get a confirmation email when your order is placed and tracking details once it ships. Estimates are indicative and can move during busy periods.
If we cannot ship on time
If we cannot ship within the time stated above, we will email you with a revised date and the option to cancel for a prompt refund, and we will refund you without being asked if you do not want to wait. This is what the FTC's Mail, Internet, or Telephone Order Merchandise Rule requires of us, and we would do it anyway.